Frequently Asked Questions

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 We're here to support you or your loved one with daily living activities, such as personal hygiene, meal preparation, and light housekeeping. Our caregivers offer companionship, help with errands, reminders for medication, and mobility assistance—always focusing on comfort and independence in your own home. 

Goldentia Home Care Services offers a wide range of non-medical home care services including companionship care, personal care, homemaking services, and respite care services.

 Our team can assist with:

• Bathing, dressing, and grooming
• Light housekeeping (laundry, vacuuming)
• Preparing nutritious meals
• Medication reminders
• Grocery shopping and errands
• Enjoying hobbies and social activities together

 Yes, our care plans are flexible. Whether you need us for a few hours a week or 24/7 live-in care, we’re ready to design a schedule that matches your needs and preferences. 

 To ensure consistent, quality care, we do require a minimum of 4 hours per visit. This gives us enough time to provide thorough, unrushed support and get to know our clients as individuals. 

 We customize every care plan, so costs depend on your needs and the amount of care required. After a free in-home assessment, we’ll walk you through a full cost estimate and answer all your questions—no surprises, no pressure. 

 Of course! We understand that life happens. We require at least 24 hours notice, and we’ll work with you to adjust your schedule without hassle. 

 We prioritize not only qualifications and experience, but also personal compatibility. During your assessment, we ask about personality, language, interests, and specific preferences to ensure the right fit for long-lasting rapport. 

Reach out to us by phone or through our website to schedule a free, no-obligation home assessment. We’ll listen to your concerns, answer every question, and collaborate on a care plan tailored to your unique situation 

 Yes, we have caregivers experienced in supporting individuals with dementia and Alzheimer’s. Patience and understanding are core to our approach, and we focus on safety, routine, and meaningful engagement. 

  Reliability matters to us. If your assigned caregiver is unavailable, we’ll ensure a fully briefed, qualified substitute is provided, and notify you immediately. Your care will never be interrupted. 

 All our caregivers are fully insured and bonded, providing peace of mind for your family and ensuring professional standards at all times. 

 All our caregivers are fully insured and bonded, providing peace of mind for your family and ensuring professional standards at all times. 

 Your safety is our top priority. We strictly follow all current public health guidelines, including masking, sanitizing, and monitoring caregiver health, to help keep your household safe. 

 Your safety is our top priority. We strictly follow all current public health guidelines, including masking, sanitizing, and monitoring caregiver health, to help keep your household safe. 

 Absolutely. We regularly review your care plan and are always open to making adjustments if your circumstances or preferences evolve—just let us know. 

 Absolutely. We regularly review your care plan and are always open to making adjustments if your circumstances or preferences evolve—just let us know.